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For Irish & UK Business Owners Who Are Done Doing Admin

Get 15 hours back
every single week.

I build automation systems that handle your repetitive work — so you can spend time on what actually matters.

Most business owners work in their business. Automation lets you work on it.

Join 50+ business owners who've reclaimed their time

See If Automation Fits Your Business →

Free 30-min strategy call. No sales pitch.

2,400+ hours saved for clients · 60% fewer no-shows · €180k+ revenue recovered · 50+ businesses automated

I'm Fionn Murphy.

I've helped dozens of business owners escape the admin trap using the same GTM (Go-To-Market) Engineering principles used by world-class tech companies. I take those high-level systems and make them work for local Irish and UK businesses.

So I started FM Ops. I build bespoke automation solutions for businesses — the repetitive stuff like booking confirmations, follow-ups, data entry, reporting — so owners get their time back.

Based in Dublin. Working across Ireland & UK.

Sound familiar?

  • You're sending the same emails over and over
  • You're chasing clients for responses and payments
  • You're copying data between spreadsheets and tools
  • You're watching "quick tasks" eat your entire morning

The problem isn't you.
You're doing a computer's job.

What changes

Imagine Monday morning:

  • Appointments confirmed — automatically
  • Follow-ups sent — while you slept
  • Reports generated — no manual work
  • Your week organized — without touching a calendar

That's 15+ hours back. Every week.
Take Fridays off. Be home for dinner. Actually grow your business instead of just running it.

15 hours/week × 50 weeks = 750 hours/year

At €50/hour, that's €37,500 in reclaimed value — every single year.

What this looks like for your business

Salons & Clinics

  • Booking confirmations & reminders
  • No-show follow-ups & rebooking
  • Review requests post-appointment
  • Membership & package tracking

E-commerce & Retail

  • Order & shipping notifications
  • Abandoned cart recovery
  • Low stock alerts to suppliers
  • Review requests after delivery

Property & Lettings

  • Rent reminders & receipts
  • Maintenance request tracking
  • Lease renewal notifications
  • Tenant onboarding sequences

Trades & Construction

  • Quote follow-ups & chasing
  • Job scheduling & reminders
  • Progress updates to clients
  • Invoice on completion

Professional Services

  • Client onboarding sequences
  • Document collection & chasing
  • Deadline reminders
  • Monthly report generation
  • Advanced GTM Engineering for scaling teams (CRM Architecture & Lead Routing)

Recruitment & Staffing

  • Candidate status updates
  • Interview scheduling & reminders
  • Client progress reports
  • Placement follow-ups

Fitness & Gyms

  • Class booking & waitlists
  • Membership renewal reminders
  • Progress check-ins
  • Multi-location sync

Hotels & Venues

  • Booking confirmations & upsells
  • Pre-arrival information
  • Event timeline coordination
  • Post-stay review requests

Auto & Repair Shops

  • Service reminders (MOT, etc.)
  • Job status updates to customers
  • Parts ordering alerts
  • Invoice & payment collection

Every solution is bespoke — built specifically for how your business works. Multi-location? Multiple staff? We scale with you.

Works with tools you already use:

Shopify Xero Stripe Mailchimp HubSpot Calendly Cliniko Fresha QuickBooks Google Workspace Slack + 3,000 more

Real results

Build once. Benefit forever.

Most business owners trade time for money every single day. Automation breaks that equation.

01

Work While You Sleep

Your automations run 24/7. Follow-ups go out at 2am. Invoices send themselves on completion. You wake up to progress.

02

Scale Without Hiring

Handle 2x, 3x, 10x the volume without adding admin staff. The system scales; your costs don't.

03

Compound Returns

Every hour saved this week is saved next week too. By year-end, you've banked 750+ hours. That compounds.

Success Stories

Every client here was exactly where you are now — overwhelmed, time-poor, and skeptical that automation could really work for their business. Here's what happened next:

"I was spending 10+ hours a week on client follow-ups. Fionn built a system that does it automatically — and it's better than I was doing it manually."

I've taken my Fridays back.

— Sarah, Marketing Consultant

"We went from chaos with bookings to a system that just works."

No-shows dropped by 60%. Revenue up €4k/month.

— Mark, Physio Clinic Owner

"I used to spend my Sundays prepping for the week ahead. Now the system handles it. I actually take weekends off now."

Finally feels like I own a business, not a job.

— Emma, Salon Owner, Dublin

These aren't cherry-picked. Every client gets results — that's why there's a guarantee.

Recent Client Wins

🎉 Sarah M. just saved her 500th hour
🚀 Mark's clinic hit 95% capacity
💪 Emma took her first 2-week holiday in 3 years
📈 Cork e-commerce client crossed €500k revenue
Galway letting agent at 0 late payments this quarter

Not ready to talk yet?

Get the free checklist: 10 Tasks Every Business Should Automate — with examples from salons, e-commerce, trades, and more.

Why business owners choose FM Ops

Agencies vs FM Ops

Agencies give you a junior account manager. I personally build every system — no handoffs, no miscommunication.

DIY Tools vs FM Ops

Zapier/Make tutorials take 40+ hours to learn. I handle everything — you just approve and benefit.

Hiring In-House vs FM Ops

An ops hire costs €45k+/year. I deliver the same systems for a fraction — then you own them forever.

How it works

1

Strategy Call Free

30 minutes. I learn what's eating your time. You leave with a clear picture of what automation can do for your specific business.

2

Build

I design and build your automation system. You stay informed but don't touch anything technical. Takes 2-4 weeks.

3

Launch + Support

System goes live with full documentation. Something breaks in the first 90 days? I fix it. Business changes? I adjust.

Ongoing Partnership

Most clients stay in touch. As your business grows, I'm here to add new automations, optimise what's working, and keep you ahead.

I'm not trying to sell and disappear. I want long-term clients who refer other business owners — that only happens if you get results.

Best fit

This works best for:

  • Solo operators drowning in admin alongside client work
  • Growing teams where everyone wears multiple hats
  • Scaling businesses adding locations, staff, or revenue — needing systems that grow with them. I bridge the gap between your sales and marketing tools so you don't need a full-time Ops manager yet.
  • Multi-location operators wanting centralised, consistent processes
  • Anyone losing 10+ hours/week to work a computer should do

Not a fit: Large enterprises with in-house dev teams, or businesses looking for off-the-shelf software. I build bespoke solutions for businesses that need them.

Common questions

How much does it cost?

Projects typically range from €1,500 to €8,000+ depending on complexity and scale. Simple automations (booking reminders, follow-ups) are on the lower end. Multi-location or complex integrations are higher. Payment plans available — typically 50% upfront, 50% on completion, or monthly instalments for larger projects. You'll get a clear quote after the strategy call.

What tools do you integrate with?

Most popular business tools including: Booking: Fresha, Cliniko, Acuity, Calendly, SimplyBook. E-commerce: Shopify, WooCommerce, Stripe. Finance: Xero, QuickBooks, Sage. CRM: HubSpot, Pipedrive, Salesforce. Email: Mailchimp, Klaviyo, ActiveCampaign. Plus Google Workspace, Microsoft 365, Slack, and 3,000+ others via Zapier/Make. Don't see yours? Ask — I've probably worked with it.

What about data security and GDPR?

All automations are built with data protection in mind. Your data stays in your existing tools — I just connect them. Systems are GDPR-compliant with proper consent handling, data retention policies, and secure connections. For healthcare and finance clients, I follow industry-specific compliance requirements. Happy to discuss specifics on our call.

We have multiple locations — can you handle that?

Yes. I've built systems for businesses with 2-10+ locations. Automations can be centralised (one system managing all sites) or location-specific (each site has its own workflows). Most multi-location clients want unified reporting with location-level customisation.

What happens after the 90-day support period?

Three options: (1) You're self-sufficient — most systems run without issues. (2) Pay-as-you-go support for occasional tweaks (€75/hour). (3) Monthly retainer for ongoing optimisation and priority support (from €200/month). Most clients choose option 1 or 2.

Do I need to be technical?

No. You don't touch anything technical. I build it, I test it, I hand it over working. You get documentation and training, but day-to-day it just runs in the background.

What is GTM Engineering?

It's the technical side of your growth. While most businesses use separate tools that don't talk to each other, I engineer your "Go-To-Market" stack to ensure data flows automatically from the first lead to the final invoice.

Investment Levels

Every project is bespoke, but here's what to expect:

Starter

€1,500 - €3,000

1-3 core automations

  • Booking confirmations & reminders
  • Follow-up sequences
  • Basic integrations
  • 30-day support

Best for: Solo operators

Scale

€6,000+

Enterprise-grade systems

  • Everything in Growth
  • Multi-location sync
  • Advanced GTM Engineering
  • Custom integrations
  • Priority support + retainer option

Best for: Scaling businesses

All projects include: Full documentation, training session, and 90-day support.

What's Included With Every Project

Beyond the core automation build, you also get:

BONUS #1

90-Day Priority Support

Something breaks or needs adjusting? I fix it same-day. No extra charge.

Value: €500
BONUS #2

Full Video Documentation

Loom walkthroughs of every automation so you (or your team) always know what's happening.

Value: €300
BONUS #3

Quarterly Check-In Call

30-minute call 3 months post-launch to optimise and expand based on real data.

Value: €150
BONUS #4

"What To Automate Next" Roadmap

A prioritised list of future automations ranked by time-savings and ROI.

Value: €250

Total Bonus Value: €1,200 — included free with every project.

Get your 15 hours back

Free 30-minute strategy call — no pitch, no pressure.

Here's what you get on the free call:

  • Custom Automation Audit — I'll identify exactly where you're losing time (Worth €250)
  • Priority Task List — The 3 automations that will save you the most hours (Worth €150)
  • ROI Projection — See your potential time and money savings calculated (Worth €100)
  • Implementation Roadmap — Step-by-step plan you can use even if we don't work together (Worth €200)

Total Value: €700Yours free.

Most projects pay for themselves in 6-8 weeks.

What happens on the call:

10 mins Your challenges 15 mins Solutions I'd recommend 5 mins Decide if we're a fit

Prefer email? fionn@fmops.ie

Only taking 3 new clients this month — spots fill fast

Why the limit? Every automation system is built personally by me — not outsourced, not templated. Quality over quantity.

Know someone drowning in admin?

Refer a business owner who becomes a client, and you both get €250 off your next project or retainer. Good karma and savings.